• Digital songs and digital book sales are non-refundable
• We are committed to being a “Golden Rule Company” and pride ourselves on treating others the way we would like to be treated.
• For sales and technical support please email to support@rockwellscharer.com with your request, and include your order number.
• We are always striving to improve our service, so any guidance or feedback you can provide would be greatly appreciated. 

DEFECTIVE ITEMS

We will happily exchange or refund any item found to be defective or corrupted. For defective or corrupted files, we will replace the file at no charge. Email us at support@franchiserecords.co.